Play Club Casino Review
Play Club Casino advertises itself as a fun site, and it’s easy to see why. There are a number of features of the site which make for an interesting review, so we were pretty much intrigued to see what it offers. With a number of games to play and some pretty flashy graphics and colours jumping out, it can take a little while to grasp what is beneath the veneer of sites like Play Club.
While a number of games and potential new interests will always catch our attention, how does it stand up to its competitors? Let's find out more in our Play Club Casino review.
Pro’s & Cons
Play Club Casino immediately makes an impression on players with its bright and fun design. Things are well laid out, meaning that you can jump from different slots to casino games such as roulette and poker very easily. The site is as user-friendly as they come, and the customer welcome package and bonuses are placed well to attract visitors. The various types and titles of slots looked very promising, with a range that is usually found on more established sites.
We particularly liked the special benefits and rewards package Play Club Casino offers customers. There is a tiered system which contains many benefits for loyal players, which once again made a good impression.
In terms of cons, there is, unfortunately, a few which we identified. There is no third-party audit certificate available for players to view. Withdrawal times seem excessive, and there is no way to speak to customer support over the phone. Payment options are not as good as they should be in 2018, and there are also pretty restrictive limits on deposits and, more importantly, withdrawals. With some work in these areas, the site will look better to new players who may be put off when seeing this.
Software & Games
Variety is the spice of life, or so they say. Play Club does have a good number of games available to players, which is always a redeeming feature for any online casino. What makes things even better is that there a number of top titles which are instantly recognisable when it comes to slots. The big names such as Microgaming, NetEnt, NextGen, Quickspin and more are all present at Play Club Casino.
When you consider joining a new casino, your decision is almost always likely to include the graphics and quality of its games. Play Club knows this, and have done a good job in this regard.
Aside from slots such as Starburst, Gonzo’s Quest, Mighty Sphinx, Cleo’s Wish, Gnome Wood, Fu Er Dai and a whole host of classic 3-reel slots, there is a good range of casino games. The old favourites roulette, blackjack, bagatelle, poker, baccarat and more are all covered. Furthermore, Play Club is on the ball when it comes to the live casino trend, and accommodates players with a good choice of table games.
Popular Games Include:
- Video Slots
- Jackpot slots
- Classic Slots
- Live Casino
- Video Poker
Play Club Mobile
Looking to play on the move with your iPad, Samsung S8, iPhone 7, Windows phone, Blackberry or other devices? Play Club does thankfully provide this option. The Play Club mobile site is pretty much on the same course as the desktop version, providing a number of games and features to keep a smile on your face.
The majority of options such as banking, live chat, and of course the category of slots and table games can all be played via the mobile site. It is a very navigable site to play on the move and does what it says on the tin.
It is unfortunate to see online sites and casinos fall flat when it comes to banking options. This is compounded when the processing times are, well, behind the times. Play Club, as indicated above, don’t really match what we expect of a modern-day casino. There are options, but they are not enough to put them into the same category as the bigger sites out there.
MasterCard, Visa, Neteller, Entropay, Skrill, Ukash and a couple of others feature on the site. If waiting for withdrawals is not your favourite pastime, look away now. Withdrawals to cards can take more than 8 working days, which is poor.
Is Play Club Casino safe?
Play Club is part of a brand which is owned by Digital Energy Ltd, which is a company registered in the Isle of Man. The site is fully licensed under the Remote Gaming Regulations of Malta and regulated by the Malta Gaming Authority. Players in the UK are assured that AG Communications operates the games and they are fully licensed by the UK Gambling Commission, which makes the site very safe.
With a 128-bit SSL-Encryption, transactions are protected. There appear to be no concerns regarding the safety of the site, but always take caution nonetheless.
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What we expect from an online casino these days is not what we would have expected, say, ten years ago. Times have moved on and there is enough competition out there to push sites towards providing a great customer support experience. Despite this, there seem to be some casinos which are reluctant to really go that extra mile.
Play Club does seem to be behind the times, offering a live chat and email option only. This can be annoying if there is an issue you need to be addressed quickly and do not feel comfortable simply typing to a faceless, voiceless chat box. Play Club can do better than this.
A wide range of games and an attractive website will be enough to pull many players in. After a while, however, little cracks and annoyances can begin to show. If we put it in terms of a new partner, it can be easy to understand. She (or he) may look great at first glance, with shiny teeth and a great dress sense. After a while, you become annoyed by their poor communication skills, a boring tone of voice and failure to contribute to housework.
Play Club Casino looks the part and is promising in many regards. What lets the side down is the limited payment options, ridiculous withdrawal process times and poor customer services. These things can all be improved on, so it may simply come down to if they are right for you. The proof is in the eating.